Legal Notice
Operator / Responsible for content
Lalanna Madritsch Design
c/o Matthias Madritsch
Baumgarten 9b
CH-8905 Arni AG
Switzerland
Contact
Phone: +41 79 859 07 86
Email: info@lalannadesign.com
Business Identification
UID: CHE-293.862.817 (sole proprietorship)
Managing Director
Matthias Madritsch
Copyright
All content on this website, including images and text, is protected by copyright law. Unauthorized use, reproduction, or distribution is strictly prohibited without the prior written consent of Lalanna Madritsch Design.
Free shipping Thailand to Switzerland (pre-ordered items)
On pre-ordered items (this includes all furniture and wooden spirit houses).
As a buyer, you'll handle any import VAT (on total value + possible handling fee) and customs duties (typically 0% or very low), charged by carrier upon arrival.
Satisfied or refunded
We want you to love your purchase. You have 14 days from delivery to return unworn items in original condition with tags and packaging for a full refund. Custom and personalized items are non-returnable.
Email support@lalannadesign.com to start a return, we’ll send you a shipping label and instructions. You pay return shipping (free if defective). Damaged items? Contact us immediately.
Top-notch support
We’re here for you every step of the way.
Fast, friendly help via email, usually answered within 24 hours. Questions about sizing, orders, or returns? Just reach out!
Secure payments
Shop with confidence.
All transactions are secure and encrypted. We accept credit cards, Apple Pay, PayPal, Google Pay, and TWINT. Your payment details are protected and never stored on our servers.